Tuesday, October 17, 2006

Ebookers v Expedia

This weekend we were exploring costs and options for our Christmas visit to Guatemala.

Over the course of the past couple of years it has become clear that online at least, Expedia and Ebookers have the most competitive prices, though the final choice has tended to depend on the season. Expedia were best over the summer for example, but in winter Ebookers appears to have the edge. (Travelocity and Opodo are generally around 20% more expensive.)

A couple of years ago, around March, I bought a return via LA with United through Ebookers for just under £400. That looks like a bit of a one off. The best price for a return flight in the middle of next month is around £670 and a month later the same flight costs almost double. This is where we usually need to get creative with our routing.

One thing I have learned this year however is that the Expedia fares have a significant catch: you cannot, at any price, change the return date on the ticket once you have purchased it. (On the same flight on the same dates EBookers will permit a change for £100. )

This can be a huge problem for V whose time out there is often dependent on factors she cannot predict with 100% accuracy when making reservations online from London, and caused her much grief earlier this year when she discovered the restriction on her Expedia fare and had to return to the UK leaving some of her projects half-finished. It looks like Ebookers now stands alone in this sector!

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