Tuesday, November 30, 2004

Branding

Following some links on my blogroll yesterday I came across a deliciously un-reconstructed critique of branding by Professor Terry Eagleton. It's worth reading for this comment alone:

"Branding used to involve stamping your symbol on the flank of some dumb creature, and nowadays involves stamping it across their T-shirts."

Eagelton, a believer in an absolute (albeit historicist) good, regards all instances of branding as a fair approximation of absolute bad. You might say that any sort of trivialisation is a mortal sin to those that regard knowledge and virtue as conjoined twins. For commentators like Eagleton, perhaps the greatest offence that marketers make is meddling with dynamics that they only partially comprehend and control.

Personally I don't habitually wear those binary goggles which make cultural artefacts appear either as predominantly a force for the good or as the vile tools of Moloch.

Nevertheless in an earlier blog entry Brands and Evil I rejected the notion favoured by American pragmatist tradition that evils are lesser or rejected goods. Evils, I argued, are a more or less inevitable by-product of most empowering goods. So when Eagelton characterises brand marketers as muggers that pose as vicars, it's rather like suggesting that every priest in the Catholic Church signed up the first instance in order to get a piece of the cassock-lifting action.

The truth is that neither the consumer or the brand owner has all the power. Brands are often just the marketplace in which the negotiations between them take place. The advantage that the brand has is that of being in situe when the consumer shows up.

Another piece by James Suroweicki which appeared in Wired recently attempted to quantify the decline of brands by pointing out that the premium enjoyed by SONY-branded DVD players has fallen from 44% to 16% in the last five years. Suroweicki suggests that brands are no longer much use as "insurance against missteps" in an economy where performance counts more than anything else.

Now you might say that the relations between the sexes are going down the route - performace first, loyalty second. But hold on, whatever the realities of our behaviours we still have reputations to manage in the court of public morality. Likewise corporations. In our inter-subjective society we care first and foremost about what everyone else thinks. Private morality is the dog that this particular tail wags.

A hearty welcome to my blogroll for my colleague Joël Céré . I suspect he might appreciate another little gem of a paragraph from Eagelton's review of Wally Olin's book On Brand:

"When Olins tells us that under Napoleon, ‘the whole of France was rebranded’, he is clearly unaware that this kind of boneheaded comment is usually to be found not in a sleek Thames and Hudson volume, but among a coachload of American tourists who miss seeing the Acropolis flash by their window because they are too busy fiddling with the air-conditioning."

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